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Web Design FAQ
General
What services do you provide?
How much will it cost?
How long will it take?
What types of websites can you design?
Do we have to be computer inclined?
How would traffic flow to my web site?
How would my web site be listed on search engines?
How do I get started?
Internet Information
What is a domain name and why do I need one?
What is hosting and why do I need it?
What tips can you give me for designing a website?
What steps do I have to take to get my business online?
Information Gathering
What information do you need to build a web
site for my business?
What if our office does not have a scanner?
What if I'm not sure what to put on my website?
Can you come and see me?
What if I already have my domain name registered?
Design Process
Can you explain the design process?
Why don't you use FrontPage?
How many changes can I request to the template?
How can I view my website design as it is in progress?
Completion
Who owns the completed Website?
Once the site is complete, can I make changes and
updates to it myself?
General
Q: What services do you provide?
A: We provide all the services you need to get your website on the
Internet.
We provide:
Professional and Unique Web design
Graphic and Logo design
Website Maintenance
Website Banners
Website Hosting
Domain Registration
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Q: How much will it cost?
A: PrimeWeb offers many packages for any size business. The cost of
designing a website depends on a number of factors:
Number of Pages
Number of Graphics
If Graphics Need to be Scanned
Amount of Programming
Online Marketing
Search Engine Optimization
E-Commerce Capabilities
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Q: How long will it take?
A: A website can take anywhere from a couple days, to 6 weeks to
design, depending on the size of the site. The text should be given
in electronic format, preferably MS Word format. If you have the
text for your site written before the design process begins, it
saves more time to design the site.
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Q: What types of websites can you design?
A: We can design all types of sites, ranging from simple one-page
brochure sites, to large e-commerce sites.
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Q: Do we have to be computer inclined?
A: Not at all! We do all the complicated computer stuff. All you have
to do is give us the information and any design ideas you have,
or want on the site, and we will do the rest!
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Q: How would traffic flow to my website?
A: Traffic can come to your web site from many areas such as:
Search Engine Listings
Other Web Sites, Yours is Linked To
From Your Own Referral to Your Site
Banners You May Have Set Up
You can use other methods to promote your website as well. Put
your website address on all your stationary, including forms of
advertising. Tell all your customers and clients about
it.
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Q: How would my website be listed on search
engines?
A: We create websites in a manner that allows search engines to easily crawl index the web pages. Later on you may want to submit your website to search engines as well. It is an easy process to submit
your own site. Many search engines have a "submit your site"
link.
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Q: How do I get started?
A: By contacting us here. Or, if
you would like a free quote, click here.
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Internet Information
Q: What is a domain name and why do I need
one?
A: Every website must have a domain name. A domain name is your website's unique address on the Web.
Let's say your company name is Bob's Tractors, your domain can be
http://www.bobstractors.com. The most common domain names end in
.com, .ca, .net, .org, or .on.ca. There are many more to choose
from, as new ones keep getting added to the list.
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Q: What is hosting and why do I need it?
A: Hosting is like your home for your website. It is a place where
your domain name, web pages, and graphics are located. You rent
web space through a hosting company. Most hosting companies offer
monthly, quarterly, and yearly packages. We offer hosting on a monthly
and yearly basis.
The cost for hosting depends on your needs. It depends on how much
space you need, how many visitors you expect to your site, and whether
you want to run an online business on your site.
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Q: What tips can you give me for designing
a website?
A: In order to have your website viewable by all your clients and
customers there are a few rules you have to follow. Your website
should be:
Easy to Find
Quick Loading
Easy to Navigate
Easy to Read
A Consistent Layout and Design
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Q: What steps do I have to take to get my
business online?
A: Your first step is to contact us. We will then ask about details
on your business. We would want to get a feel for what you want
and then schedule a time to meet with you. We would then discuss
a website design and how you want your website to reflect your
business and what you offer. After that we would then begin designing
your website, during which time we will have you come in and review
the process during different phases. During the design period you
can provide us with any changes and assist us in the final review
of your site. This way you will be completely satisfied with your
new site.
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Information Gathering
Q: What information do you need to build a
website for my business?
A: First we would need information about your business. What you have
to offer, and how you want to portray yourself. If you aren't sure
of what to say about your business don't worry, we can help. Just
a basic overview of your company is good enough for your opening
page of your website. Your main page should consist of your company
logo and your company colors, in a clear and concise navigation
scheme. After that we can go into more detail for the rest of the
site.
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Q: What if our office does not have a scanner?
A: If you don't have a scanner just send us a copy of your brochure,
or if you don't have a brochure, send us a copy of your letterhead
with a company logo. For the graphics you want displayed on your
site, send them by mail and we will scan them for you, and return
them when we are done. There is an extra cost for scanning images.
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Q: What if I'm not sure what to put on my
website?
A: We can provide ideas and examples that would fit for your business.
We can also suggest a suitable layout and theme.
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Q: Can you come and see me?
A: Yes we can! If by chance you are too far for us to visit, the Internet
does provide many ways of having business meetings online. When
we do meet with you, we can discuss and choose a website package
that suits your business.
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Q: What if I already have my domain name
registered?
A: It is no problem if you have registered your domain name already.
It is good to register it as soon as you have a company name so
you don't lose the domain name you want. One thing you will want
to do is check with the company you registered your domain with
to make sure your registration is not tied to any hosting conditions
with them. After your website is completed you can use the hosting
from where you registered your domain, or through us.
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Design Process
Q: Can you explain the design process?
A: 1) Contact Us
You start by contacting us either by phone, email, over even by
our free quote form we offer. We then set a time to meet and review
the details and requirements that you want for your site. After
this, we would provide the total cost for your website to be created.
Once we have agreed on a price we move onto the next step.
2) Send or Bring In a Deposit
You would then be provided with an invoice for 50% of the total
price for your site. Your project will begin once your payment has
cleared. Then comes step three.
3) Collecting Information
During this period we start to create your website's design, which
you can view as we do this, by logging in on our clients' page. While
we are doing this, you have to get together all the vital information
about your business, customers, your product, and any other information
you want to display on your site. After we receive your information,
we move onto the next step.
4) Provide Feedback
By this time your website's design will be complete and we start
adding the information you provided. During this time we encourage
your feedback. It is your site, and we want you to be 100% satisfied
with the final product.
5) Test and Launch
Once you have approved the final design, we do any tweaking that
needs to be done to your site, so it loads fast, or makes it more
appealing. We also start testing all features on your site, as well
as making sure it works as intended on all major browsers, such
as Firefox and Explorer. If during this time you still find a couple
changes we can change them. Remember we want you to be 100% satisfied
so we still encourage feedback during this period.
Once step five is done, your website is complete. Once it is to
your satisfaction we require the rest of the payment. After this,
the site is then set up, and ready for everyone to view.
The web design process generally takes anywhere from 2 - 6 weeks.
We recommend that you have the majority of your information written
before your design begins, then we can get your site designed and
up and running in a matter of weeks.
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Q: Why don't you use FrontPage?
A: FrontPage generates a lot of HTML code that is unneeded and only
recognized by the Internet Explorer browser. That means that a site
built with FrontPage will often display fine in Internet Explorer
because they are both created by Microsoft. When viewed in Netscape
or Opera browsers it will be an unreadable mess.
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Q: How many changes can I request to the
template?
A: We will make as many changes as necessary until it meets your approval.
We do ask for a final approval to the design before adding the text
and content to the pages.
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Q: How can I view my website design as it
is in progress?
A: We invite you to come in and see the site at various stages.
We are coordinating the set up of a client page for our clients
while we design their site. From here you will be able to view your
site as it is being created. Also there will be a section for you
to add your comments, requests, and additions or changes.
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Completion
Q: Who owns the completed Website?
A: Once the final payment is received, you will receive 100% ownership
of your website.
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Q: Once the site is complete, can I make
changes and updates to it myself?
A: Yes, but you will need to invest in web publishing software and
you will need to learn how to use it. You will also need to learn
how to transfer files to and from your site. Please note that we
offer maintenance packages at very reasonable
rates.
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